This policy provides the opportunity to understand how we collect, store and process your data – and to put your mind at ease with regards to the information you provide us.
Here at With Juno Limited (“we”, “us”, “our”) we are committed to protecting your privacy and security online. You have control over the information we store about you and what types of information (if any) you would like to receive from us.
Where to find us:
Registered office address:
21-27 Lambs Conduit Street, London WC1N 3GSOur
Data Protection Officer:
Our Data Protection Officer is our Chief Operations Officer.
To help provide you with, and improve our service, we may collect and process the following data about you:
Details of your visits to our website including the following data sets; device information, location information, third party data (for marketing campaign management).
Please note we do not share your details with any third parties without your consent.
What are cookies?Cookies are tiny files which websites use in order to work properly and provide important visitor data to us. They can be placed on your computer when you visit a website and help to make your web experience quicker, easier and tailored to you. Session cookies are those which expire upon the closing of the web browser and persistent cookies are those which remain in place after a session has ended.
Types of cookies:
Chrome, Internet Explorer, Firefox, Safari.
By continuing to use our site, you agree to the placement of cookies on your device.If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.
Processing your personal data We may process your personal data in a secure manner that meets European Privacy Laws. As a company we process under the concept of ‘legitimate interests’.
Therefore, when you provide your personal details to us, we ensure that your data is processed for a distinct purpose whilst ensuring that your interests, rights and freedoms have been thoroughly considered.
We will not use personal data for activities where our business interests are overridden by the impact on your privacy or other interests.We will carefully process the personal information you have supplied to us to conduct and manage our business, to provide relevant marketing communications, fulfil our service commitments and provide the best possible customer service whilst delivering a secure experience.If you are not happy about the manner in which we process your data, the ‘your rights’ section of this page provides details on how you can withdraw from processing.
We will not transfer your collected data to storage outside the European Economic Area (EEA) in compliance with requirements set by the General Data Protection Regulation.
By giving us your personal data to fulfil your order or to allow us to provide services to you, we will endeavour to keep your data secure. We pursue ongoing improvement in the methods used to transfer and store data, ensuring that we align with industry standards.Personal data may be stored securely on third party platforms which are used for marketing or operational purposes. Retaining data When storing data, we aim to retain the data for no longer than is necessary for the purpose in which it was obtained, with the objective to ensure the highest level of data accuracy. Where identified as inaccurate, data is either rectified or destroyed in a secure manner.
Data retention periods may vary between operational activities, with the business providing consideration as to the length of time data is held for on a case by case basis.Storage is done on cloud servers. When utilising platforms to fulfil our operational requirements, third party solutions may be used to store the data. As a company, we aim to utilise partners who have data centres within the European Economic Area (EEA).
Data sharing We avoid sharing your personal data with third parties for marketing purposes, unless you have provided explicit consent for us to do so.
We may disclose your information in the following cases:
We are PCI (The Payment Card Industry Standard) compliant when taking payments via the web, with all payment partners meeting the highest level of compliance (Level 1).
All of our associated websites maintain valid SSL certificates to allow secure connections from the web server to your browser, you will notice the padlock symbol is present within your search bar when browsing.Your rights In line with the General Data Protection Regulation, you have the following rights:
Third parties seeking access to an individual’s data should initially contact the individual regarding such requests. Supervisory authority We adhere to guidance from the ICO (Information Commissioner’s Office), they are the UK’s independent body that have been set up to uphold information rights. The ICO have stated that In line with the GDPR, details we provide to you about how we process personal data must be:
If you have a concern about information practices, you can raise your concerns with the ICO.